PRIVACY POLICY

At Taurus Global Pty Ltd Australia, safeguarding the privacy of your personal information is a top priority for us. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of information pertaining to our customers, suppliers (including their employees), and individuals applying for employment with us. If you have any inquiries regarding the management of your personal information or wish to access the information we have on record about you, this Policy also provides instructions on how to contact us.

Throughout this Policy, “we,” “us,” and “our” refer to Taurus Global Pty Ltd Australia Limited ABN 47 641 842 373, trading as Taurus Global Pty Ltd Australia.

This Policy demonstrates our compliance with the Australian Privacy Act 1988 (Cth) and the privacy and data protection laws of other jurisdictions where we conduct our operations.

Please note that we reserve the right to modify this Policy at any time by publishing the updated version on our website.

It’s important to acknowledge that Taurus Global Pty Ltd Australia cannot be held accountable for the privacy practices employed by websites linked to our website, whether through hyperlinks, banner advertising, or other means.

WHAT TYPES OF INFORMATION DO WE GATHER?

Typically, the information we gather from our customers encompasses various details such as their name, residential or workplace address, delivery address, contact number, payment and billing information, email addresses, as well as demographic information that is not specific to an individual, such as postcode, age, gender, shopping preferences, interests, and favorites. Additionally, when you visit our websites, we may collect computer-related information, including your IP address.

Moreover, we employ cookies to gather information about your usage of our website. It’s important to note that you have the option to decline cookies, but doing so may restrict your access to the complete range of interactive features available on our website.
While it is generally possible for customers to make purchases from us without disclosing personal information, please be aware that in such cases, we may be unable to provide you with the full array of services that are otherwise available.

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HOW DO WE COLLECT YOUR PERSONAL INFORMATION

We may collect personal information from you whenever you input such information into the website.

We also collect cookies from your computer which enable us to tell when you use the website and also to help customize your website experience. Generally, it is not possible to identify you personally from our use of cookies.

HOW WE SHARE YOUR INFORMATION

We will only share information concerning you with third parties under specific circumstances, such as when legally mandated or as part of our service delivery process involving our advisors or service providers. In certain exceptional situations, such as the sale of our business or a portion thereof, your information may be transferred to potential buyers and their advisors as part of the sale process. Additionally, on occasion, we may provide aggregated and de-identified information to our business partners for various purposes.

Information about you will only be disclosed to third parties in accordance with legal requirements or obligations, or when necessary for the delivery of our services with the involvement of our advisors or service providers. In special circumstances, such as the sale or partial sale of our business, your information may be transferred to potential purchasers and their advisors as part of the transaction. Additionally, we may share aggregated and de-identified information with our business partners for various purposes.

SECURITY

We are committed to implementing reasonable measures to safeguard the personal information we hold by maintaining a secure environment that protects against misuse, interference, loss, unauthorized access, modification, or disclosure.

COMPLAINTS

Upon receipt of a complaint, we will assess if any additional information is required from you to adequately consider and investigate the matter. If necessary, we may request such information from you.

The subsequent steps we will take are as follows:

Conduct internal discussions with the relevant business units responsible for collecting, storing, using, or disclosing the personal information that is the subject of your complaint.

We will evaluate whether we believe there has been a breach of the Australian Privacy Principles in relation to the collection, storage, use, or disclosure of your personal information.

We will notify you of the results of our investigation into your complaint.

If our investigation concludes that there has been a breach of the Australian Privacy Principles in relation to the collection, storage, use, or disclosure of your personal information, we will take prompt measures to rectify the breach.

We aim to provide you with the outcome of our investigation within 20 days of receiving your complaint. However, if your complaint involves complex issues or necessitates extensive investigation and consultation, it may not be feasible to provide a response within this timeframe.

If you are not satisfied with our response to your complaint, you have the right, as per the Privacy Act 1988 (Cth), to lodge a complaint with the Office of the Australian Information Commissioner. Information on how to submit a complaint can be obtained from the website of the Office of the Australian Information Commissioner (www.oaic.gov.au).