Frequently asked questions

No. Add items or packages to your project list, attach your drawings and send the request. You'll receive a reference number straight away.

Send what you have: architectural plans, elevations and sections, a window schedule, and structural engineering if it's available. We accept PDF, DWG and ZIP files. If your files are too large to upload, say so in the request and we'll send you a secure transfer link.

Building systems and packages are scoped to each project's drawings, engineering, site and quantities. A written quotation from our team sets out the price, inclusions, exclusions, assumptions and validity period.

Yes. A project can use more than one package — for example LGS Structural for one building and Closed Panel Envelope for another. Add each package to your project list and describe how you'd like them combined.

Structural design and certification remain with your project engineer unless we separately contract to provide them. Each quotation states exactly where engineering responsibility sits.

Compliance depends on the specific product, its configuration and how it is used in your project. Where evidence is available we provide it with a clear statement of what it covers. Your building surveyor and engineer determine compliance for the project.

Products are produced through qualified manufacturing partners, including overseas manufacturers. Country of origin is stated in quotations and product documentation.

No. We supply, you build, and your customers remain yours. Your drawings, addresses, client details and pricing are confidential and used only to quote and supply your project.

All are part of Ouson Group. Taurus LGS is our specialist light gauge steel design and detailing business. OULUXE Australia is a separate residential builder and has no access to Taurus Global customer or project information. OULIV supplies acoustic pods and interior spaces.